BSNL Complaint Process – How To Complaint in BSNL For Any Service – 2021

BSNL Complaint Process

BSNL is a telephone communication company of the Government of India in which you get various types of telecommunication services like broadband service, mobile network service, wifi services, and there are many more services which BSNL provide to there consumers.

But being a very big company a drawback is that they cannot satisfy all the customers, along with that many customers have to face a lot of problems while using BSNL’s services. But they do not know how to contact customer care of BSNL.

If you want to know, how you can contact BSNL Customer Care, and you are facing any kind of troubles while using BSNL services, then you can read this article completely. In this article, I have told you How will you contact BSNL Customer Care and tell them about your problems so, that your problem can be solved as soon as possible.

Complete BSNL Complaint Process Online

There are three ways to solve the problem in which you are facing while using BSNL’s services, you can contact their customer care in three ways, the first of which is to make a direct call, the Second way is email, the third way is to register the Complaint, so let’s know which contact numbers BSNL provides so that you can contact directly and which emails are so that you can email directly. We also know how you can register your problem and can track it.

Also Read – How To Register In BSNL Selfcare Portal

How To Register a Complaint in BSNL

To register a complaint in BSNL, first go to the official website of BSNL, Then click on Register Complaint. A new web page is opened now click on Register Complaint again and choose your complaint Service Type. And fill all the details.

To track your complaint go to the website and click on Register Complaint. Then click on Track Complaint and fill your service id and captcha. Now, you can track your complaints.

Customer Care Number of BSNL

For LandLine

1500 from BSNL mobile or Landline
1800-345-1500 from other operator mobile or Landline

For GSM Postpaid / Prepaid

1503 from BSNL mobile or Landline
1800-180-1503 from other operator mobile or Landline

For Broadband

1504 from BSNL mobile or Landline
1800-345-1504 from other operator mobile or Landline


1502 from BSNL mobile or Landline
1800-180-1502 from other operator mobile or Landline

For Enterprise Services

SMS Short Code for BSNL-57007
SMS Other Operators-9482157007
Leased Line Call Centre: 1800-425-1957

Complaint Email of BSNL

[email protected]


How can I register a complaint in BSNL?

Go to the official website of BSNL Click on Register Complaint -> Again Click on Register Complaint -> Choose your service -> Fill all the details and submit.

How can I complain to BSNL landline?

You can complain to BSNL landline to 1500 for BSNL operator and 1800-345-1500 for other operator mobile or Landline

How can I check my BSNL complaint status?

Go to the official website of BSNL Click on Register Complaint -> Click on Track Complaint -> Fill service id and captcha and then next.


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